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CTICC Safety Tips

CTICC Safety Tips

The CTICC works closely with police, City of Cape Town and our own security services, to take stringent measures to ensure the venue is a safe environment for all staff and visitors to convention centre events.

Arrival at CTICC

We are committed to ensuring a Covid-safe workplace for all our visitors. 

C19 Care Safety Protocols

Our new C19Care© safety protocols have been developed in collaboration with health, tourism and events industry leaders, both locally and abroad, and applies National Department of Health guidelines.

Find out more 

General Safety Tips

No matter where in the world you find yourself, it is important to be vigilant of your surroundings. We urge visitors, delegates and clients to the city to be cautious and observant of their surroundings in order to be safe and secure no matter where they find themselves.

To find out more the City of Cape Town offers a comprehensive list of Safety Awareness for travellers. Cape Town Tourism also offers Safety FAQs on their website.

Police 10111

Ambulance 10177

City of Cape Town General Emergency 107

Be ATM Wise

You do not need a permit to walk in the street for any reason whatsoever. Should anyone approach you and state this, be firm and indicate that you are not interested.  Walk into a nearby store or hotel if necessary.

Only use secured ATMs within shopping centres or the CTICC complex.

Do not allow anyone to ‘take’ you to an ATM, fraudsters may attempt to take you to an ATM, do not allow anyone to take you to an ATM for any reason whatsoever.

Do not accept ‘help’ from anyone at an ATM,  including uniformed personnel.

Fraudsters may dress in uniform and approach to you to provide assistance. Do not accept any assistance and walk away from ATM if necessary.

Accredited Tour Guides

Cape Town has many accredited, well trained tour guides, for your convenience the CTICC has partnered with an SMME, AFTA Tours, a dedicated service desk is located in the CTICC 1 foyer for enquiries or call +27 (0) 72 286 2712.

Lost Children

Children should not be left unattended at any time. If found, children can be fetched from the CTICC Reception in the Main Entrance Foyers of CTICC 1 and CTICC 2

Lost Property

Please speak to an assistant at one of our reception desks if you have misplaced any property. If you are no longer at the venue, please give us a call on +27 (0) 21 410 5000 or email info@cticc.wowfingers.com.

Lost property if not returned to the owner, will be kept with security for three months, depending on the value of the item. Unclaimed items will then be donated as part of the CTICC’s Corporate Social Responsibility (CSR) programme.


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Visitor Facilities

Visitor Facilities

Whatever your needs whilst running or attending an event, the CTICC offers a variety of convenient on-site facilities, ensuring you never have to miss a thing.

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ATMs

ATMs are located in the foyer of the P3 parking basement, in CTICC 1 on the ground floor, near Entrance 1 as well as in the CTICC 2 atrium.

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Business Centre

The CTICC’s business centre offers a number of business services ensuring you always stay connected to your business or clients while attending or hosting an event. The business services include printing, photocopying, faxing and a courier service. Please enquire at the Business Centre Desk on the ground floor of CTICC 1.

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Free Wi-Fi
A free, high speed Wi-Fi connection is available throughout CTICC 1 and CTICC 2 for visitors to use. This Wi-Fi is great for emails, internet browsing and social media.
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On Site Medical Assistance

The health and safety of our guests is of the utmost importance to us, and visitors to the CTICC can rest assured that our on-site medical facility is equipped to provide first-rate medical assistance. In case of emergency, please contact a nearby CTICC staff member.

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Parents Room

A decorated nursery equipped with a changing table and a comfortable chair for nursing. This facility can be found on in CTICC 1, Level 1 just before the Skybridge entrance.  

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Prayer Rooms

The CTICC accommodates people of all persuasions and religions, offering dedicated prayer rooms for its patrons in both CTICC 1 and CTICC 2.

What’s On At The CTICC


View All Events

1 – 4 Sep 2024

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82nd FIP world Congress Of Pharmaceutical Science



2 – 4 Sep 2024

FWA 330x540

FAME Week Africa



6 Sep 2024

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SCAPE Trade Show



21 Sep 2024

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HYROX



27 – 29 Sep 2024

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AllSport Expo



11 -14 Nov 2024

BANNER 330 x 540

Africa Tech Festival



18 – 22 Nov 2024

LPG Week 2024 Advert 330 x 540 px

LPG Week 2024



22 – 24 Nov 2024

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The Cape Town Beverage Show



3 – 6 Dec 2024

CTICC-Card-Thumbnal-x330

20th ICID 2024

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What’s on

CTICC Events

Use the selection filters below to browse all upcoming CTICC Cape Town events.





Clear date


27 Apr – 1 May 2024

External Wesbite Content-01

Comic Con Cape Town


3 – 4 May 2024

CTIJF CTICC Web banners Updated

Cape Town International Jazz Festival


21 – 24 May 2024

download-1

Enlit Africa


31 May – 2 June

TGS Banners--CTICC-350x550

Good Life Show


1 – 4 Sep 2024

330x540

82nd FIP world Congress Of Pharmaceutical Science


2 – 4 Sep 2024

FWA 330x540

FAME Week Africa


27 – 29 Sep 2024

330x540pxWebBanner4

AllSport Expo


22 – 24 Nov 2024

CTICC Bev Show Web banner 330x540 (1)

The Cape Town Beverage Show


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Enlit Africa

Event Info

Cape Town International Jazz Festival

Event Info

The Cape Town Beverage Show

Event Info

AllSport Expo

Event Info

Good Life Show

Event Info

Comic Con Cape Town

Event Info

FAME Week Africa

Event Info

82nd FIP world Congress Of Pharmaceutical Science

Event Info

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Preferred Service Partners

Preferred Service Partners

Our preferred suppliers make doing an event at the CTICC even simpler with the added benefit of a direct contact at the convention centre for event co-ordination and set-up, additional build-up time (dependent on the venue’s availability), an easier quoting system, better planning and a more seamless permit application process, to name a few.

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Audio Visual

AEION Group

VISIT WEBSITE

IVTM

VISIT WEBSITE

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Cleaning

SSG Cleaning (Pty)Ltd

VISIT WEBSITE

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Décor

Décor 4 U

VISIT WEBSITE

Sorrento

VISIT WEBSITE

Rosy’s

VISIT WEBSITE

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Event Entertainment

AfrodizzyActs

VISIT WEBSITE

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Excursions

ProTeam

VISIT WEBSITE

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Exhibition and Conference Service

Scan Display

VISIT WEBSITE

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Medical Services

ER 24

VISIT WEBSITE

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Safety and Security

EVSOL

VISIT WEBSITE

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Waste Removal

Waste Control (Pty)Ltd

VISIT WEBSITE

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Event Services & Hire

Event Services & Hire


Book Now

Our professional team will assist you in creating a ‘resourceful events team’ by connecting you to our preferred suppliers who can help you conceptualise, design and coordinate your event. Our one stop shop ensures you have access to a list of trusted décor, entertainment and even ticketing suppliers. Saving you time and ensuring you benefit from our working relationships, allowing your event to be the success you envisioned.

As a leading venue host in Africa, we provide the perfect platform for the exchange of ideas, expanding the knowledge economy.

Our event executives are on hand to facilitate a seamless event hosting experience. Alongside your team we will coordinate with your suppliers, ensuring everything from entertainment, food and beverage services to logistics of parking, payment systems and final setup is ready.  The team is also on hand to offer advice, and available on event days, ensuring a world class event.

Please download our event services and pricing catalogues for more information.

Event Services & Hire

Read our detailed catalogue of the wide range of event services we offer.


View PDF

Additional Service & Hire Costs

Download our comprehensive pricing list for event services and equipment hire.


View PDF

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Food & Beverage

Food & Beverage

Leaving the memory of a great experience is the motivation behind the culinary excellence of the CTICC’s food and beverage services.

Our award-winning chefs are internationally trained and skilled in delivering hot, fresh meals to any number of people for any type of event. Our innovative menus and in-depth knowledge of cosmopolitan cuisine, culinary classics and contemporary South African dishes mean that our in-house food services can provide solutions to all your catering needs.

Catering Menus

Key Facts

  • EDE37B4B-3A1A-4A6E-9344-5997212D0724Created with sketchtool.1
    The CTICC is a fully licensed venue, and we have on-consumption liquor licensed which operates from 8am-4am.
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    Only the freshest, in-season local ingredients are procured, resulting in innovative, sustainable cuisine offerings.
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    Our kitchen is one of the largest and most advanced in the Western Cape, and boasts a unique cook-and-chill system that ensures superb service delivery.
  • BF3F6B2F-64CA-4EE1-AD95-575BCB16BF51Created with sketchtool.4
    The CTICC is the sole provider of all food and beverages, and all beverages are charged on consumption to either a cash or account bar.
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    Our kitchen is Halaal certified by the Islamic Council of South Africa.
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    We have a Certificate of Acceptability from the Department of Health, and all kitchens are ISO 22000 (Food Safety Management) accredited.
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    The CTICC provides Kosher meals on request.

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Venue Spaces

Venue Spaces


View Capacity Chart






Watsonia & Bluebell



Length: 32.63m

Height: 3.15m

Width: 26.7m

Area: 398 m2 / 4 284 ft2


These rooms offer beautiful views of the city with floor to ceiling windows with access to the terrace. Talk to us about adding a digital element to your event.

MORE INFO

Watsonia



Length: 16.33m

Height: 3.13m

Width: 13.41m

Area: 206 m2 / 2 217 ft2


This room offers beautiful views of the city with floor to ceiling windows. Talk to us about adding a digital element to your event.

MORE INFO


Strelitzia Restaurant



Length: 21m

Height: 4.3m

Width: 15m

Area: 315 m2 / 3 390 ft2


A breath-taking open space, filled with luscious trees and greenery. The glass exterior brings in sufficient natural lighting complimenting the forest-like look and feel of this venue. Talk to us about adding a digital element to your event.

MORE INFO


Strelitzia Conservatory



Length: 19m

Height: 17m

Width: 14m

Area: 285 m2 / 3 067 ft2


Strelitzia Conservatory leads into Strelitzia Restaurant, this space has the same ambiance and forest-like look and feel. Talk to us about adding a digital element to your event.

MORE INFO


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Terms & Conditions

GENERAL CONDITIONS OF HIRE OF THE CAPE TOWN INTERNATIONAL CONVENTION CENTRE SOC LTD (RF) (“CTICC”)​

  1. INTREPRATION

    In the contract of hire unless
    the context otherwise indicates:

    1. agreement
      means the contract of hire;

    2. “client function sheet” >means the document outlining the specific services and all
      requirements for a particular event to be held at the convention centre;

    3. commencement date” means the date of commencement of the hire period;

    4. “confirmation of
      hire”
      >means the written confirmation of hire concluded between the CTICC and the hirer
      containing inter alia the details of the hirer, the hired area, the hire period and the hire
      charge;

    5. “contract of hire” >means these general conditions of hire read together with the confirmation of hire and any
      other ancillary documentation (e.g., client function sheets) attached thereto;

    6. “convention
      centre>” means the Cape Town International Convention Centre located at the corner of Walter
      Sisulu Avenue and FW de Klerk Boulevard, Foreshore, Cape Town and any extended areas;

    7. “days” >means ordinary days including Saturdays, Sundays and South African public or
      national holidays
      unless the context indicates otherwise.

    8. “event/s” >means events
      for which the hired area will be utilised;

    9. “hazardous substance” >means any substance or article which, in the opinion of the CEO of
      CTICC or any person designated by the CEO, may create a risk of fire, explosion or the release of noxious
      gases, or cause damage to the convention centre or its contents, or may create any risk to the health and
      safety of occupants of the convention centre or surrounding areas;

    10. “hirer” >means the party indicated on the confirmation of hire who is hiring the hired area
      from
      CTICC;

    11. “hired area” >means the specific areas and facilities to be utilised by the hirer for the
      event/s identified
      in the confirmation of hire comprising inter alia, exhibition halls, rooms and foyers;

    12. “hire charge” >means the amount specified in the confirmation of hire that is payable by the
      hirer to CTICC as
      consideration for the hire of the hired area for the hire period but excluding the additional charges
      referred to in clause 3;

    13. “hire period” >means the period during which the hired area shall be hired as specified in
      the confirmation of
      hire;

    14. “CTICC” >means Cape Town International Convention Centre (RF) State Owned Company
      Limited;

    15. “prime rate” >means the prime interest rate charged by CTICC’s bankers on overdrawn current
      accounts from time
      to time calculated daily and compounded monthly in arrears as certified (in the case of a dispute as to
      the rate so payable) by any manager of any branch of the bank whose authority, designation and appointment
      it shall not be necessary to prove;

    16. “total charges>”> means the hire charge and additional charges for the provision of services
      including any other
      charges or costs due to CTICC in terms of the contract of hire;

    17. “VAT” >means Value Added Tax payable in terms of the VAT Act 89 of 1991.

  2. THE HIRED AREA

    1. The
      hired area shall consist solely of the area(s) and facilities specified in the written confirmation of hire
      and unless the confirmation of hire confirms that the entire convention centre is hired by the hirer, areas
      outside of the hired area shall not be available for the sole occupation or use of the hirer as other
      clients of CTICC or CTICC itself may utilise the remaining areas in the convention centre.

    2. The hirer shall not without the prior
      written consent of CTICC be entitled to:

      1. display any goods
        or services not consented to by CTICC; or

      2. change the name of the
        event/s;

      3. use
        the hired area for any purpose other than described or disclosed in or authorised in terms of the
        contract of hire;

      4. sub-let, cede, assign,
        delegate or in any way purport to transfer its rights and/or obligations in respect of the use of the
        hired
        area to any person.

    3. If and
      to the extent that the hired area(s) is/are used to hold exhibitions, and the hirer is acting partly or wholly
      as an organiser, the hirer shall be entitled to make part/s of the hired space available to participants. It
      is the responsibility of the hirer to ensure that the participants are made aware of the terms of the
      agreement. The hirer shall take responsibility for the conduct of the participants and shall be liable for any
      breach of the agreement committed by a participant as if such breach was committed by the hirer itself.

    4. The event owner,
      exhibitor and its representatives, visitors or delegates, suppliers, contractors and or employees shall under
      no circumstances be allowed to display, distribute, or wear any material which is inappropriate,
      discriminatory, promotes hate speech or gratuitous violence.

  3. ADDITIONAL CHARGES

    1. The
      hirer shall be liable for all additional charges incurred by CTICC at the hirer’s request or where
      obligatory in connection with the event and/or the hirer’s occupation of the hired area including but not
      limited to costs in respect of:

      1. compressed air,
        bulk electricity, gas and water consumed, carpeting, parking and porterage;

      2. waste gas and refuse removal;

      3. audio visual equipment and services, telephony, data transmission or access services, facsimile and
        photocopy charges;

      4. fire prevention, first aid, cleaning
        and security costs;

      5. the construction,
        fitting out, dismantling and vacating of the hired area;

      6. catering, transport
        and entertainment;

      7. licence costs;

      8. cost of all staff or personnel provided by or on behalf of CTICC, including but not limited to
        commissionaires, cashiers, security and surveillance staff, all attendants, traffic co-ordinators and
        operators of technical installations and equipment;

      9. all goods and
        services procured at the special instance and request of the hirer from third parties, shall, unless
        otherwise agreed between the parties in writing (but subject always to clause 8), be provided by or on
        behalf of CTICC and paid by the hirer to CTICC on demand and in addition to the hire charge; and

      10. including VAT on all costs.

    2. Where
      the hirer is permitted to provide its own goods and/or services in relation to the event/s as agreed in
      writing, CTICC reserves the right to impose a charge to the hirer in respect of such goods and/or services
      provided or supplied by the hirer.

    3. Where extra facilities
      are provided by CTICC (including but not limited to facility surcharges for the number of square metres
      actually used to hold exhibitions in areas, other than the exhibition halls), such surcharges will be
      charged separately to the hirer.

    4. The hirer shall
      consult with CTICC in relation to any services required in respect of the event and the estimated costs
      thereof at least 3 (three) months prior to the commencement of the hire period unless the CTICC determines
      otherwise.

    5. Electricity usage in
      the Exhibition Halls, Ballroom and Auditoria will be metered and the hirer shall be charged for consumption
      costs exceeding R100.00 (One Hundred Rand) for the hire period.

  4. EQUIPMENT AND SERVICES

    1. The
      hirer shall specify in the client function sheet such equipment, catering or other services that are
      required for the event and shall supply CTICC with all necessary details to enable CTICC to supply such
      equipment and services.

    2. Any changes to the
      details mentioned in clause 4.1 shall only be binding if made in writing and signed by CTICC and CTICC shall
      be entitled to revise its charges should any additional charges be occasioned by such changes.

  5. PAYMENT

    1. Unless otherwise agreed in writing between the CTICC and the hirer, the hirer shall make all payments in
      terms of the agreement to CTICC on the dates contemplated in clause 5.3. All amounts due and not received by
      CTICC timeously shall bear interest at the prime rate. All payments made by the hirer are non-refundable as
      provided for in clauses 5.6 and 17.

    2. All amounts owing to
      CTICC in terms of the contract of hire shall be paid to CTICC in the manner and at the place stipulated by
      CTICC from time to time together with VAT thereon. Unless otherwise stated, all amounts indicated in the
      contract of hire are indicated exclusive of VAT. The CTICC shall not accept manual credit card transactions
      as a method of payment.

    3. Unless otherwise
      stated in the confirmation of hire or any other written variation of the contract of hire, the following
      payments shall be made in respect of the hire charge and the additional charges on or before the following
      dates:

      1. 10% of the hire charge within 1
        week of receipt of an invoice from CTICC;

      2. 45% of the total charges by no later than 3 months before the commencement of the hire period; and

      3. the balance of
        the total charges by no later than 2 months before the commencement of the hire period.

    4. In the event that the
      provisions of clause 5.3 cannot be applied, the payment of all relevant amounts shall be as provided for in
      the confirmation of hire and the total charges shall be paid by no later than 14 days before the
      commencement of the hire period unless otherwise stated and stipulated on the invoice sent.

    5. Notwithstanding clause
      5.3, if the total charge is less than R5,000.00, excluding VAT, the total charge together with all other
      charges shall be paid at least 10 days before the commencement of the hire period.

    6. CTICC shall in its
      sole discretion and to the extent possible, be entitled to apply the amount referred to in clause 5.3 to
      satisfy any amounts due to CTICC by the hirer in terms of the agreement or otherwise. CTICC shall refund any
      surplus to the hirer as soon as it is satisfied that the hirer has fulfilled all its obligations and
      commitments to CTICC. If the actual amount owing by the hirer to CTICC in respect of the additional charges
      or otherwise incurred on behalf of the hirer in terms hereof exceeds the amount held by CTICC in terms of
      5.3 and 5.4, CTICC will send the hirer a supplementary invoice for the balance owing which amount shall be
      payable on demand.

    7. Should the hirer fail
      to make any payment due to CTICC on or before the dates contemplated herein or in the confirmation of hire,
      CTICC shall be entitled without prejudice to any of its other rights or remedies in law or in terms hereof,
      without any further notice of default:

      1. to cancel the
        agreement and to retain as pre-estimated damages any payments already made by the hirer to CTICC,
        without prejudice to CTICC’s right to claim any additional damages where appropriate; and

      2. to appoint a third
        party to recover any monies owed by the hirer to CTICC, and the hirer shall be liable for all such costs
        incurred by CTICC and/or levied or charged by the third party including any extra-judicial costs, legal
        fees and costs (including collection commission) on the scale of attorney and own client.

    8. Subject to clause 17,
      the total charges shall be due and payable by the hirer notwithstanding that the hirer may not, for whatever
      reason make use of the hired area or any part thereof.

  6. NOTIFICATION OF ATTENDANCE NUMBERS

    1. If
      CTICC has been contracted to provide catering at any event, the hirer shall inform CTICC, by no later than
      30 days prior to the commencement date, of the approximate number of attendees expected at the event
      (“initial number”), and the hirer shall inform CTICC of the final number of attendees by no later than 7
      days prior to the commencement date unless otherwise agreed in writing.

      1. If the final number of
        attendees is below 90% of the initial number of attendees put forward by the hirer, the hirer shall pay to
        CTICC 90% of the charges agreed and calculated on the initial number of attendees.

      2. CTICC shall also have
        discretion to change the hired area in consultation with the hirer once CTICC receives the initial number of
        attendees.

      3. If the actual number of
        attendees exceeds the final number of attendees put forward by the hirer, the hirer shall pay to CTICC all
        additional charges as determined by CTICC for such attendees including an additional handling fee of 20% in
        respect of these additional charges.

  7. FITTING OUT AND VACATING

    1. The
      fitting out and vacating of the hired area shall only be done with the prior written approval of and in
      accordance with any written instructions and directions of CTICC. CTICC shall give the hirer written
      instructions and directions on fitting out and vacating the hired area and the hirer shall be bound to
      adhere to such written instructions and directions.

    2. Unless the prior
      written approval of CTICC has been obtained, no alterations shall be effected to the hired area, nor shall
      the hirer affix anything, cut, break open, drill or drive nails into floors, walls, ceilings, pillars,
      partitions, windows and other structures or fixtures in and around the convention centre.

    3. Any and all work
      required to be carried out in the hired area for the temporary connection of inter alia, electricity,
      compressed air, water, drainage, gas, waste gas removal and for temporary connection to the central aerial
      system shall be undertaken exclusively by contractors or workmen designated by CTICC. The hirer shall, in
      the first instance, be liable for all costs incurred pursuant to the aforegoing, notwithstanding that the
      work may have been carried out for the benefit of or on behalf of any sub- hirer or participant.

    4. All main power
      installations from source to outlet shall only be carried out by an accredited electrician who has the
      authority to issue a certificate of compliance on completion of the electrical installation.

    5. At the end of the hire
      period, the hirer shall vacate and deliver the hired area in the same good condition as it was made
      available to the hirer.

    6. CTICC shall be
      entitled, at all times, without prejudice to its rights in law to repair, at the sole expense of the hirer,
      anything installed, damaged, removed or altered in contravention of the provisions of the agreement without
      being obliged to give the hirer an opportunity to remedy as time is of the essence in completing same.

    7. If the hirer fails to
      vacate and deliver the hired area on the date designated for vacation or delivery or if delivery or vacation
      is not made to the satisfaction of CTICC, CTICC shall be entitled to take any and all remedial steps
      necessary and all costs incurred, including legal costs on an attorney and client scale will be for the
      account of the hirer.

    8. Should repairs be
      necessary, these must be completed within one day of the end of the event at the cost of the hirer by
      contractors approved by CTICC. Failure to do so may result in the damage being repaired by CTICC at the cost
      of the hirer. Repairs impacting on the availability of the venue may result in additional charges to the
      hirer.

    9. If the hirer or its
      employees, subcontractors or agents fail to vacate the hired area by the time specified in the confirmation
      of hire, CTICC shall be entitled:

      1. to impose a charge
        for the labour, facilities or services additional to that covered by the hire charge or charges set out
        in the schedules to the contract of hire, which additional charge shall be based on the agreed rate
        between CTICC and the hirer for the actual time booked by the hirer; and

      2. to recover any
        damages from the hirer that CTICC may suffer as a consequence of the hirer’s failure to vacate.

    10. CTICC accepts no
      responsibility for the safekeeping of any property left in the convention centre at the expiry of the hire
      period. The hirer will check and ensure that none of its property is left in any of the venues at the expiry
      of the hire period and advise CTICC in writing within six hours after the expiry of the hire period of any
      items left in the hired area.

    11. If CTICC collects or
      stores any property it accepts no liability for safekeeping thereof, it being at the risk of the hirer and
      the hirer shall be liable to pay CTICC’s reasonable charges for removing and/or storing such property.

  8. RULES AND REGULATIONS

    1. The
      hirer shall observe all laws and regulations laid down by the City of Cape Town or provincial authorities,
      the fire department and/or other national or local laws or regulations which may apply to the staging of the
      event. As soon as reasonably possible after the agreement has been concluded but prior to the commencement
      date, the hirer shall consult with CTICC in respect of the intended layout of the hired area, so that any
      changes to the layout required by the fire department and/or other local, provincial or national authorities
      and/or required to ensure the optimal and efficient operation of the convention centre, can be made prior to
      the commencement of the hire period.

    2. During the hire period
      CTICC shall arrange for any first aid post(s) to be manned, provided that the costs incurred in respect
      thereof shall, unless otherwise agreed in writing, be payable by the hirer.

    3. The hirer shall ensure
      that the hired area and other area(s) and sites or facilities made available for the event are kept safe,
      clean and tidy at all times during the hire period. All the hirer’s requirements in respect of inter alia,
      heating, ventilation and lighting shall be communicated to and agreed to by CTICC in sufficient time prior
      to the commencement of the hire period. CTICC reserves the right at all times to depart from the hirer’s
      aforesaid requirements if and insofar as CTICC deems this necessary in its sole discretion or if such
      departures are in the interests of participants, and/or visitors to the event or the convention centre.

    4. CTICC, in consultation
      with the hirer, shall arrange for the entrances to the hired area to be guarded during the hire period at
      the cost of the hirer.

    5. All equipment and
      machinery of the CTICC shall be operated only by or under the supervision of CTICC staff. CTICC shall under
      no circumstances be liable for any technical or mechanical defects in any equipment or machinery provided by
      CTICC. The hirer shall not be entitled, without the prior written approval of CTICC, to use any sound
      amplification equipment other than that provided by CTICC.

    6. Unless the prior
      written consent of CTICC has been obtained and with the exception of exhibitions, the rates and amounts the
      hirer charges third parties or participants for the hired area and/or for the associated facilities may not
      exceed those published in CTICC's hire price list from time to time.

    7. CTICC shall be
      entitled at all times to give the hirer mandatory written instructions or directions regarding work to be
      carried out in or at the hired area relating to the use thereof and the hirer shall be obliged to adhere to
      such instructions or directions.

    8. The hirer shall ensure
      that no noxious, flammable, explosive or other hazardous substances, gases and dangerous materials
      (including chemical pesticides and insecticides), malodorous substances or radioactive materials are located
      in or around the hired area or the convention centre at any time prior to, during or after the hire period,
      unless the prior written consent of CTICC has been obtained. Should the insurance premiums be increased due
      to such products these additional insurance charges shall be for the account of the hirer.

    9. The hirer shall not
      suspend any object from any ceiling, roof or other areas of the convention centre without CTICC’s prior
      written approval.

    10. The hirer shall not
      connect any computer hardware or software to the convention centre’s network without the prior written
      approval of CTICC and any such equipment shall be subject to viral screening.

    11. The hirer shall ensure
      that the number of persons admitted to the hired area does not exceed the maximum capacity stipulated by the
      Safety and Security department of the CTICC.

    12. The hirer is required
      to ensure the safe working practice of all their contractors in that it shall:

      1. provide an electrical
        certificate of compliance issued by an authorized electrician for every temporary electrical
        installation;

      2. provide a certificate
        confirming all draping is fireproof or treated to provide similar fire retardancy;

      3. provide structural or
        other certificates confirming safe design and usage for ramps, stages, lighting, audio visual rigging etc.;

      4. provide additional
        safety signage as and when required; and

      5. ensure no emergency exits, equipment or signage is covered, obstructed or interfered with in any way.

    13. No animals are permitted
      in the convention centre or surrounds without the prior written approval of CTICC.

    14. The hirer shall comply
      with all regulations with particular reference to those set out in the client manual which it shall read and
      adhere to prior to the commencement date.

  9. NON-EXCLUSIVE ADVERTISING

    Advertising
    in, at, on or around the convention centre must take place in consultation with and subject to the written
    approval of CTICC and the relevant authorities. The hirer shall not, without the prior written consent of CTICC,
    fit out stands, advertise or undertake any other form of promotional activity in the hired area or anywhere else
    in and around the convention centre. If the hirer wishes to advertise the event in the print media or on radio,
    television, internet or any other public media it must submit the graphics and text of these advertisements to
    CTICC for its approval at least 14 days prior to publication or broadcast. All advertising, demonstrations and
    operations by the hirer must be conducted in a manner complying and respecting the rights of other hirers in the
    convention centre. No hirer will be permitted to interfere with the use of other exhibits in the convention
    centre or impede access to them. CTICC reserves the right, in its sole discretion, to limit and/or restrict any
    operation which, for any reason, might be considered objectionable to it or other hirers, without CTICC being
    liable to pay any refund. The hirer shall not have any exclusive rights in respect of branding and advertising
    nor may the hirer offer its clients or allow any third parties exclusivity with regards to branding and
    advertising in or around the hired area.

  10. LIABILITY

    1. CTICC, its officers, employees, agents and/or contractors, will not be responsible for any injury, loss,
      damage or costs of any nature whatsoever (including but not limited to the costs of legal action) suffered
      by the hirer arising out of any cause whatsoever, save where such injury, loss, damage or costs arises out
      of the gross negligence or wilful default of CTICC.

    2. CTICC shall not be
      liable for the acts or omissions of any third-party contractor contracted for the hirer at the hirer’s
      request and on behalf of the hirer, including but not limited to entertainers.

    3. CTICC shall not be
      responsible for the safekeeping, storage, use or otherwise of any property brought into the convention
      centre. Property belonging to the hirer or third parties shall be brought into and removed from the
      convention centre at own risk and the hirer indemnifies CTICC and holds it harmless against any and all
      claims, losses or damages that may be suffered by any person in relation hereto. Such property will not be
      insured by CTICC.

    4. The hirer shall always
      remain liable to CTICC for the payment of any and all outstanding costs and charges incurred in respect of
      or attributable to any sub-hirer or participant, notwithstanding the manner in which payment is made. In
      addition, the hirer shall be liable for all penalties, losses or damages charged, levied or claimed by any
      authority, service provider or third party in respect of or attributable to any or all of the sub-hirers or
      participants, which amounts shall be paid by the hirer to CTICC on demand.

    5. The hirer acknowledges
      that given the layout of the convention centre and exhibition areas, it is not possible for CTICC to provide
      adequate security to protect the hirer’s merchandise and other property.

    6. The hirer assumes all
      risk of loss of its merchandise, fixtures, displays and any other property located in the convention centre
      including the exhibition area, storage or any other area where access has been provided to the hirer and
      where such loss results from theft, vandalism and/or any other damage caused by any agent, employee or any
      other person at the convention centre. Furthermore, the hirer acknowledges that security personnel are
      provided by CTICC as a service and that CTICC makes no representations regarding the adequacy of such
      security measures. CTICC recommends that

      the
      hirer consults its own insurance representatives to obtain appropriate insurance cover for the assets.

    7. The hirer shall be
      responsible for any damage of whatsoever nature caused to the hired area and any areas made available to the
      hirer during the hire period, or damage to or loss of any fixtures, furnishings, utensils and equipment
      therein or to any other property of the convention centre, by any act, default or neglect of the hirer or of
      any servant, guest, agent or subcontractor of the hirer, and the hirer shall pay to CTICC, on demand, the
      amount required to make good or remedy such damage or loss.

  11. INDEMNITY AGAINST CLAIMS BY THIRD PARTIES

    The hirer
    hereby declares and warrants in favour of CTICC that the conclusion of the agreement and the resulting work to
    be carried out by or on behalf of CTICC does not infringe the rights of third parties. The hirer hereby
    indemnifies CTICC and holds it harmless against any and all claims and costs that may be made against the CTICC
    by any third party whomsoever (including, without limiting the generality of the aforegoing) arising out of or
    in connection with the event, except to the extent that such claims and costs are caused by the gross negligence
    or wilful default of the CTICC. For the avoidance of doubt, such indemnification includes any and all claims
    which may be made against the CTICC as a result of a third party contracting a communicable disease.

  12. INSURANCE

    1. The
      hirer shall be obliged to take-out third-party insurance to cover the event for public liability to a
      minimum of R10 million, or such other amount as may be determined by CTICC from time to time, for any one
      occurrence which policy must note the interests of CTICC.

    2. The hirer shall
      provide a letter confirming such coverage and details of the insurance from the relevant insurer to CTICC at
      least 30 days prior to the commencement date. If this is not received within 14 days of the commencement
      date then, CTICC will be entitled, but not obliged, to take out the necessary insurance cover and shall
      charge the hirer the premiums for such cover.

  13. AUTHORITIES, PERMISSIONS AND LICENCES

    1. The
      hirer shall solely be responsible for and confirms and warrants that it is and will, at all relevant times
      be, in possession of all necessary authorities’ permissions and licences for all aspects of the event, the
      fitting-out of the hired area and any activities connected with the event.

    2. The hirer specifically
      acknowledges that it has read and understands the relevant statutory and municipal requirements for events
      as listed in the Large Event Regulations Guide, a copy of which is available from CTICC upon request and
      will obtain all necessary certificates.

  14. VIS MAJOR

    1. The
      parties may postpone, subject to agreement on a suitable date, or cancel any bookings and terminate the
      agreement, in the event of any acts of vis major arising including but not limited to fire, shortage of
      labour, strikes, lockouts, industrial unrest, restrictions, acts of terrorism, acts of God, pandemic or
      epidemic as declared by South African Government or any other circumstances beyond the control of the
      parties, which shall prevent the parties from performing their obligations in terms of this agreement.

    2. In the event of the
      agreement being terminated in the circumstances set forth in clause 14.1, CTICC shall repay the hirer all
      the amounts paid under the agreement, subject to the deduction of an amount equal to the sum of the charges
      incurred by CTICC up to the date of termination including pre-paid costs, and that part of the hire charge
      attributable to the part of the hire period that has lapsed prior to such termination.

    3. Should the venue be
      damaged, but nevertheless remain substantially useable in the sole discretion of CTICC, then the agreement
      shall not terminate, but the hirer shall be entitled to a refund pro rata, of the consideration paid, having
      regard to the extent to which the hirer is deprived of full beneficial use and enjoyment of the hired area.

    4. Should
      a dispute arise between the parties regarding the materiality of the damage to the venue referred to in clause
      14.3 above, the dispute shall be referred to an independent architect to be appointed by CTICC within 24 hours
      of such dispute arising (as time is of the essence) with no less than 10 years’ experience for adjudication.
      The architect’s decision shall be binding and final.

    5. Although CTICC
      recognises all relevant labour legislation, it is not responsible for any industrial action that may impact on
      an event. Should the hired area consist of an outdoor area/facility, CTICC shall have discretion to change
      such area/facility in consultation with the hirer should there be any concerns regarding weather conditions.
      Should no alternative areas/facilities be available, clause 14.3 shall apply mutatis mutandis.

  15. EXCLUSIVE SERVICES

    1. CATERING

      1. Unless otherwise agreed in writing between the parties, CTICC and/or its designate has exclusive right
        and responsibility for all catering within the convention centre.

      2. The hirer, the
        sub-hirers, and exhibitors shall not be entitled to sell or arrange or procure the sale or dissemination
        of food, refreshments and/or beverages, unless authorised in writing by CTICC on such terms may be
        stipulated by CTICC.

      3. Food and/or
        refreshments required for purposes of the event shall be supplied exclusively by CTICC and/or an entity
        nominated by CTICC. The hirer shall not purchase any food or refreshments from third parties, unless the
        prior written consent of CTICC has been obtained and on such terms as may be stipulated by CTICC.

        A Certificate of
        Acceptability for food services issued by the Department of Health must be produced and handed to the
        CTICC prior to the commencement date of the event.

      4. CTICC reserves the
        right to leverage a 30% service or corkage charge on the selling price of all food and beverage products
        and any food and beverages items brought into the convention centre with the prior written consent of
        CTICC, the determination of which shall be entirely at CTICC’s discretion.

      5. CTICC shall not be
        obliged to provide public catering services or to continue the provision of public catering services
        should CTICC determine that the attendance numbers at an event do not warrant such service or the
        continuation of such service.

      6. Any food and
        beverage order arriving on-site without the required authorisation or payment will be removed and stored
        by CTICC (at the cost of the hirer).

      7. The hirer may
        request approval to showcase and offer tasters to visitors. Such requests may be charged a standard
        plateage fee. Full payment of plateage charged is required prior to the food (whether it be pre-made or
        raw ingredients) arriving on-site. Should this rule be disregarded authorisation to showcase such dishes
        may be retracted.

    2. ELECTRONIC COMMUNICATION SERVICES

      1. Unless otherwise agreed in writing between the parties, CTICC and/or its designate has exclusive right
        and responsibility for the provision of electronic communication services (including Wi-Fi and any other
        form of electronic communication service or access) within the convention centre.

      2. The hirer shall
        not be entitled to introduce, provide or arrange electronic communication services or access, unless
        authorised in writing by CTICC on such terms as may be stipulated by CTICC.

      3. The hirer shall
        not purchase any electronic communication services, from third parties, unless the prior written consent
        of CTICC has been obtained and on such terms as may be stipulated by CTICC and until the required
        licences have been submitted to CTICC.

    3. CLEANING SERVICES

      1. Unless otherwise agreed in writing between the parties, CTICC and/or its designate has exclusive right
        and responsibility for the provision of cleaning services within the convention centre.

      2. The hirer shall
        not be entitled to introduce, provide or arrange cleaning services or access, unless authorised in
        writing by CTICC and on such terms as may be stipulated by CTICC.

      3. CTICC has the
        right to set mandatory minimum standards regarding the number of cleaning and security staff to be
        utilised at an event.

    4. PLUMBING SERVICES

      1. Unless otherwise agreed in writing between the parties, CTICC and/or its designate has exclusive right
        and responsibility for the plumbing services within the convention centre.

      2. The hirer shall
        not be entitled to introduce, provide or arrange plumbing services or access, unless authorised in
        writing by CTICC and on such terms as may be stipulated by CTICC.

    5. WASTE REMOVAL SERVICES

      1. Unless otherwise agreed in writing between the parties, CTICC and/or its designate has exclusive right
        and responsibility for the provision of waste removal services within the convention centre.

      2. The hirer shall
        not be entitled to introduce, provide or arrange waste removal services or access, unless authorised in
        writing by CTICC and on such terms as may be stipulated by CTICC.

      3. CTICC has the
        right to set mandatory minimum standards regarding the number of skips required for an event.

  16. SUPPLEMENTARY PROVISIONS

    1. CTICC
      staff representatives and agents shall at all times have free and unfettered access to the hired area upon
      presentation of their CTICC identity cards or tags or upon presentation of a written authorisation signed by
      any manager or director of CTICC. The cloakrooms and ablution facilities in the convention centre and in the
      areas and garages adjacent to the convention centre shall be operated and maintained at the expense of
      CTICC.

    2. The hirer shall not
      under any circumstance give, pledge or promise any staff employed or engaged by CTICC gratuities, gifts,
      donations or remuneration of any kind.

    3. The hirer shall notify
      CTICC at least 14 days prior to the beginning of the hire period of the expected visit of any special guests
      or VIP’s such as members of parliament or state dignitaries, celebrities, royalty and other dignitaries
      unless otherwise agreed in writing by CTICC. The hirer, with the prior authorisation and agreement of CTICC,
      shall be solely responsible for ensuring all additional and necessary security measures required in addition
      to the basic security measures referred to in clause 8.4. The hirer shall ensure that all guests or visitors
      are properly received at all times.

  17. BREACH AND TERMINATION

    1. Subject to the other
      provisions of the agreement, in the event that:

      1. the hirer fails to pay, or guarantee, any amount payable to CTICC on or before the dates contemplated
        herein or in the confirmation of hire, or fails to comply, despite written demand, with one or more
        provisions of the agreement all of which are regarded as material;

      2. the hirer is
        placed into liquidation, is sequestrated (whether provisionally or finally) or placed under business
        rescue;

      3. the hirer's
        goods or property are attached or removed under judicial process; or

      4. the hirer commits or
        causes or allows any breaches or any impending breach of the peace; then CTICC shall, without prejudice to
        its rights at law or in terms hereof, be entitled to terminate the agreement and retain any and all amounts
        paid to CTICC as pre-estimated liquidated damages.

    2. Should
      the hirer fail to remedy any breach capable of being remedied within 5 days of written demand, and without any
      further notice to the hirer and without recourse to the courts and without thereby waiving its right to hold
      the hirer liable for any loss or damages suffered and/or to demand specific performance or further compliance
      with terms of the agreement, then CTICC shall be entitled to terminate this agreement.

    3. Notwithstanding the
      provisions of clause 17.1 above and without prejudice to CTICC’s rights in terms thereof, in law or otherwise
      as provided for herein, if written notice of cancellation of any or all parts of the hired area in the
      convention centre, is received by CTICC from the hirer and such cancellation is accepted by CTICC, then, the
      hirer shall be liable to pay CTICC as indicated below: –

      1. Exhibition halls

        • 50% (fifty percent) of the total charges shall remain payable if written notice of
          cancellation is received between 720 (seven hundred and twenty) and 360 (three hundred and sixty)
          days before the commencement of the hire period;

        • 100% (one hundred percent) of the total charges shall remain payable if written notice of
          cancellation is received less than 360 (three hundred and sixty) days before the commencement of the
          hire period;

      2. Meeting Rooms and Other Spaces

        • 10 % (ten percent) of the total charges shall remain payable if the notice is received
          180 days or more before the commencement of the hire period;

        • 25%
          (twenty-five percent) of the total charges shall be payable if the notice is received
          between 121 days and 180 days prior to the commencement of the hire period;

        • 50% (fifty
          percent) of the total charges shall be payable if the notice is received between 61
          and 120 days prior to the commencement of the hire period;

        • 75%
          (seventy-five percent) >of the total charges shall be payable if the notice is received
          between 31 and 60 days prior to the commencement of the hire period;

        • 100% (one
          hundred percent) >of the total charges shall be payable if the notice is received 30
          days or less prior to the commencement of the hire period;

    4. CTICC may, in its sole
      and absolute discretion, refund a portion of the charges paid by the hirer in terms of clause 17.3 if the
      hired area is re-let for the date, duration and value for which it was originally reserved.

    5. The hirer shall be
      liable and hereby agrees to pay to CTICC or its legal representatives on demand all tracing fees, legal costs
      on an attorney and own client scale and collection commissions payable by CTICC in respect of any action or
      proceedings which may be instituted against the hirer in terms of or arising out of this agreement including
      payment of any amounts due to CTICC.

  18. CONSENT TO PUBLICATION

    The hirer
    hereby consents to the publication of the event in exhibition and/or congress agendas or publicity material
    produced by or on behalf of CTICC from time to time unless the hirer objects thereto in writing prior to the
    relevant publication.

  19. JOINT AND SEVERAL LIABILITY

    1. If
      the hirer is made up of more than one person/entity, those persons/entities will be jointly and severally
      liable to CTICC in terms of the agreement.

    2. It is the hirer’s responsibility to
      ensure all parties referred to in clause

      19.1
      are familiar with and comply with the information contained in the agreement. They shall be responsible for
      ensuring that they, or any of their appointed agents, do not contravene any of the terms and conditions of
      contract of hire.

  20. DATA PROTECTION

    1. CTICC
      will only collect personal information of the hirer consistent with the purpose for which it is required.
      The specific purpose for which the information is collected will be apparent from the context in which the
      information is requested.

    2. The nature of the
      personal information which will be collected relates to contact details (such as name, address, telephone
      number and e-mail address), company registration details and VAT registration numbers.

    3. In providing the
      personal information to CTICC, the hirer acknowledges that the information has been collected directly from
      it and that it has consented to its processing by CTICC and that it has no objection for that information to
      be supplied to 3rd party service providers of the CTICC which will only be so supplied if reasonably
      required by the 3rd party service providers in the provision of such services. Where the hirer is providing
      another person’s personal information to CTICC, the hirer acknowledges and warrants that it has obtained
      such person’s consent to the processing of their personal information for the purposes of CTICC providing
      the relevant services as set out in the agreement.

    4. Provision of personal
      information to CTICC is voluntary, however, in the event that the requested information is not provided,
      CTICC may be precluded from providing the services.

    5. The personal
      information shall only be used for the purpose for which it was collected, unless the hirer has agreed to an
      alternative purpose in writing or as allowed by any applicable law. CTICC will only process personal
      information in a manner that is adequate, relevant and not excessive in the context of the purpose for which
      it is processed. CTICC will take such steps as may be required to ensure that it complies with any law in
      respect of transfer, storage, security, use and disposal of the personal information.

    6. The hirer may contact
      CTICC at any time to review, update or correct personal information stored by the CTICC in terms of this
      clause.

  21. JURISDICTION

    The law of
    the Republic of South Africa shall apply to this agreement and any other agreements concluded between the
    parties pursuant hereto and to the resulting legal relationship. Without limiting CTICC’s right to proceed in
    any Magistrates’ Court having jurisdiction, the parties hereby submit to the jurisdiction of the Western Cape
    High Court, Cape Town, in respect of any disputes which may arise between the parties.

  22. VARIATION

    No addition
    to or variation, consensual cancellation or novation of the agreement and no waiver of any right arising from
    the agreement or its breach or termination shall be of any force or effect unless reduced to writing and signed
    by CTICC and by or on behalf of the hirer.

  23. RELAXATION

    No
    latitude, extension of time or other indulgence which may be given or allowed by CTICC to the hirer in respect
    of the performance of any obligation hereunder, and no delay or forbearance in the enforcement of any right of
    any party arising from the agreement, and no single or partial exercise of any right by any party under the
    agreement, shall in any circumstances be construed to be an implied consent or election by such party or operate
    as a waiver or a novation of or otherwise affect any of the party's rights in terms of or arising from the
    agreement or estop or preclude any such party from enforcing at any time and without notice, strict and punctual
    compliance with each and every provision or term thereof.

  24. SEVERABILITY

    Save to the
    extent contemplated herein, the parties hereto acknowledge and agree that each phrase, sentence, paragraph and
    clause of the agreement is severable, the one from the other, notwithstanding the manner in which they may be
    linked
    together or grouped automatically and if in terms of any judgment or order, any phrase, sentence, paragraph or
    clause is found
    or unenforceable for any reason, the remaining phrases, sentences, paragraphs and clauses, as the case may be,
    shall
    nevertheless continue to be of full force and effect.

  25. NOTICES AND DOMICILIA

    1. Any
      notice pursuant hereto may be served personally or sent by facsimile or e- mail to the addresses stipulated
      on the confirmation of hire.

    2. Such notice shall be deemed to have been
      duly given:

      1. on delivery, if delivered personally or by courier to the parties' physical address;

      2. on the date of transmission, if sent
        to the parties' facsimile number or e-mail.

    3. Notwithstanding anything to the contrary contained or implied in the agreement, a written notice or
      communication actually received by one of the parties from another including by way of facsimile or email
      shall be adequate written notice or communication to such party.

  26. WHOLE AGREEMENT

    The agreement
    constitutes the whole agreement between the parties as to the subject matter hereof and no agreements,
    representations or warranties between the parties regarding the subject matter hereof other than those set out
    therein are binding on the parties.


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